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Examplhp 15bl112dx
Microsoft Windows 10 (64-bit)

Hello

I got the new battery for the laptop vectre x360 15

and have problems to open the case

I took out 4 screws in lateral part of laptop and 2 long scew from the upper part.

then i found a big gray wheel behind the plastic supporters

 

I guess i need to take out the plastic rounded wheels

 

ther eis any tools to rake out the wheels ?

ot how i can take out eithout breaking the computer ?

thank you for your helps

alex

what do you suggest me....? 

1 REPLY 1
HP Recommended

Hi @Solecosta

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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