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HP Recommended
Pavilion 14-ce2xxx
Microsoft Windows 10 (64-bit)

Hi!

 

the battery on my laptop has recently gotten really bad and I am struggling to find the right battery to replace it with. Battery information says it's a LION battery with the serial number 5317 04/01/2019. Manufacturer 333-54-5D-A. Bought it from a retailer in 2020 but as it was the one that they had on display, the warranty expired in July 2020.

 

If anyone knows the correct part/where to buy one (UK) I'd be eternally grateful

1 REPLY 1
HP Recommended

Hi @OliviaE2 

 

The HP Part number is:

Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion)     p/n  L11119-855

 

I performed a google search for the part in the UK. See the hyperlink below. There are plenty of sources for the replacement battery on the web page it links to..

https://www.google.com/search?q=hp+pavilion+14-ce2000+replacement+battery+UK&client=firefox-b-1-d&sx...

 

 

Here is your Notebook series service manual with illustrated parts list.

http://h10032.www1.hp.com/ctg/Manual/c06248869.pdf



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