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‎07-10-2024 05:13 PM - last edited on ‎08-05-2024 08:46 AM by Retired

HP Recommended
Product: **bleep**

She took her laptop to a local repair place and we ordered a replacement touch screen. But the one he told us to order did not come with a bezel. I need to get just the bezel.

The link he gave us went to Amazon, and got this:

Replacement for HP Spectre X360 15-EB 15-EB0043DX 15-EB1043DX 15-EB0053DX 15T-EB100 15-eb0043dx 15-EB000 15T-EB000 L97633-001 L97639-001 UHD Non-OLED 15.6" LCD Touch Screen Display No-Bezel

Obviously it said "no-bezel," which meant nothing to me at the time.

So how do I order just the bezel???

 

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4 REPLIES 4

‎07-10-2024 06:16 PM

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@DavidLeeCrites 

 

Its full list of parts

 

         https://partsurfer.hp.com/?searchtext=9GB29UA

 

There is nothing called bezel. Sounds like you have to buy a new FULL screen

 

Regards

BH
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‎07-10-2024 09:12 PM

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Since there is only one part number listed for the entire display, and since it is made up of a butt-load of parts, I'm assuming this list is anything but comprehensive.

Also, I see listings for the screen with, and without the bezel. All I'm asking for is the part number for the bezel -- the piece one of them has and the other one doesn't. The difference in price looks like around $11.

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‎07-10-2024 09:26 PM

HP Recommended

Here is a link to someone with basically the same question -- how to get a replacement bezel. Apparently there was a solution, but it was not included in the thread. I tried to contact the HP dude who made the reply, but couldn't see a way to do so.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Bezel-cracked/m-p/9065332

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‎07-10-2024 10:00 PM

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@DavidLeeCrites 

 

Sorry I don't know. I do not know parts not official listed. You may ask him/her

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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