• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Elite 4546s
Microsoft Windows 10 (64-bit)

need to know part number to replace what I think is a faulty dvd burner.  all dvds I am attempting to burn go through the process for formatting then windows says unable to complete process.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended


Manual: page 60
http://h10032.www1.hp.com/ctg/Manual/c03758231

DVD-ROM drive : 700845-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive : 683500-001

Blu-ray ROM DVD±RW SuperMulti DL Drive : 683499-001

View solution in original post

3 REPLIES 3
HP Recommended

Provide the exact product number/ full model name of the notebook

HP Recommended

HP probook 4540s

HP Recommended


Manual: page 60
http://h10032.www1.hp.com/ctg/Manual/c03758231

DVD-ROM drive : 700845-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive : 683500-001

Blu-ray ROM DVD±RW SuperMulti DL Drive : 683499-001

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.