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‎11-10-2026 02:36 PM

HP Recommended
Product: OMEN 30L Desktop - GT13-0024

Hello, I own an HP OMEN 30L Desktop, model GT13-0024, with an HP Moria3 motherboard (SSID 87C3).

I’m experiencing an AMD fTPM attestation compatibility issue that prevents me from playing Call of Duty. The game displays the error “BIOS Firmware Update Required.”

Here are my system details:

  • Computer: HP OMEN 30L GT13-0024
  • Motherboard: HP 87C3 Moria3
  • Current BIOS: AMI F.32
  • TPM Manufacturer: AMD
  • TPM Firmware Version: 3.90.0.5
  • TPM 2.0: Enabled and Ready
  • Secure Boot: Enabled
  • Windows TPM status: TpmPresent=True, TpmReady=True

I have confirmed that my BIOS is up to date and that Windows recognizes my TPM correctly. However, Call of Duty continues to fail its firmware attestation check.

I am requesting that this issue be escalated to HP’s BIOS and firmware engineering team.

Specifically, I would like to know:

  1. Is there an updated AMD fTPM firmware for motherboard 87C3 (Moria3)?
  2. Is HP developing a BIOS update that addresses AMD TPM attestation compatibility?
  3. Is there a safe, officially supported firmware update or workaround available for my motherboard?

I would appreciate a technical solution rather than repeatedly resetting my TPM or reinstalling Windows.

Thank you for your assistance.

Category:
Reply
1 REPLY 1

‎11-10-2026 03:23 PM

HP Recommended

Hello @connorm26 ,

 

Welcome to the HP community.

 

This is a Peer-to-peer community forum, not HP Support. We are all just Volunteers.

 

Using the search facility with the keywords +OMEN +30L +GT13-0024 finds all of >these<

 

One of them outlines this:

 

Your PC will not receive an update and is no longer supported.

 

Best Regards

 

Steffen Baier

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