sd card not recognized

[Massimo75]

hello I bought a pc with windows 10 32 bit operating system and when i insert the sd memory card the pc doesn't recognize it. The drivers seem to be installed, but I don't know if they are up to date. How can I solve the problem? Thank you

[Paul_Tikkanen]

Hi:

I don't see any SD card reader drivers on your notebook's support page.

So, I don't know what model SD card reader your notebook uses.

The only suggestion I can offer would be to see if installing this W10 Realtek SD card reader works.

Most HP notebooks of that era came with a Realtek SD card reader.

Realtek USB and PCIe Media Card Reader Drivers

10.0.320.170

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84713.exe 

[Massimo75]

Good morning

thanks for the reply, I tried to install the drivers downloaded from the link he sent me but the problem remains, the PC does not recognize the SD card.

From Device Manager I saw that the SD card chipset should be Intel

Is there any other test to run?

thank you

Massimo

[Paul_Tikkanen]

You're very welcome, Massimo.

Unfortunately, since everything seems to be functioning properly according to the device manager status, I don't have any other suggestions for you to try.

It could be that the actual read hardware is defective.

I once had a HP nc6400 notebook with a Texas Instruments SD card reader and in the device manager, everything looked fine, but when I inserted a SD card, nothing happened.

I tested the card in another nc6400, and it worked just fine, so I concluded the hardware that reads the card was damaged.