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HP Recommended
Microsoft Windows 8.1 (64-bit)

Hello, during fast DST test one issue was detected. 

It'scode: 0lpxxr-7nkb5p-mfpv7a-60tk03

Products indificator: k1y11ea#acb

Could you please help as my notepad isn't working

3 REPLIES 3
HP Recommended

Hello

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

https://support.hp.com/us-en/product/hp-pavilion-15-p100-notebook-pc-series/7234915/model/7485709/pr...

check if  it ' s good one  :

HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC - Maintenance and Service Guide

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks, but could you tell me exactly what does this code of issue mean?

HP Recommended

Simply that the system disk is having problems, irreversible in most cases..

 

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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