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‎03-04-2022 09:45 PM

HP Recommended
Product: HP Notebook - 15-ba055nl
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

I start my notebook and the hp control program tell me that I have a problem with the storage. I run the short dst test and shows me this failure code: 0LNG04-8M5B20-XD7X7A-60SS03. I tryed a w10 recovery but it takes too long. What happened and what can i do? I have to buy another hdd and change the one on my notebook?

Sorry for my english

Thanks, blckdrgn .

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-04-2022 10:05 PM

HP Recommended

@blckdrgn 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use

 

         https://support.hp.com/us-en/document/c06162205

 

to rebuild your machine.

 

Rgards.

BH
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2 REPLIES 2

‎03-04-2022 10:05 PM

HP Recommended

@blckdrgn 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use

 

         https://support.hp.com/us-en/document/c06162205

 

to rebuild your machine.

 

Rgards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




2 people found this reply helpful
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‎03-08-2022 02:29 AM

HP Recommended

Hi Banhein,

thanks for you're answer. No, the product is no longer under warranty.

 

Just to be clear, if I change the hard disk, I do the procedure you pointed out to me and it reinstalls windows 10 on the new drive, is that correct?

 

Thank you, blckdrgn.

 

1 person found this reply helpful
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