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- HP Community
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09-24-2022 01:55 AM
Hi
I am using hp 15-ay503tx laptop since 5 years and had not problem as the year increase it getting slow
I am planning to study abroad in computer and buying will be burden for me
can any one help me what changes can I make like changing parts graphic card are ram which helps to get a better performance
I don't want to look for a new laptop
its not supporting windows 11 its intel core i5-6200u cpu@2.30GHz
what changes can i make to work within reasonable cost
please help me...
Solved! Go to Solution.
Accepted Solutions
09-24-2022 03:30 AM - edited 09-24-2022 03:31 AM
Hello @CHAITANYADARNA
Sorry to hear that you are having problems ... I would like to help you.
First we need to check your computer then we focus on the performance problem ...
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results ( error messages, take pictures )
09-24-2022 03:30 AM - edited 09-24-2022 03:31 AM
Hello @CHAITANYADARNA
Sorry to hear that you are having problems ... I would like to help you.
First we need to check your computer then we focus on the performance problem ...
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results ( error messages, take pictures )