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- smelling like burning electronic parts from HP laptop Envy x...

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04-29-2021 10:04 PM
Hi there!
It is about one week. I somehow smell (obvious smell ) something like burning electronic parts from left side of the keyboard of my laptop.
This happens when the AC is connected and not in battery mode. So far everything works properly and especially the fan seems to work properly too. The smell comes time by time (not always) even there is nothing to process (e.g., idle time when I reading a book in my laptop).
I checked the hardware with HP software and no fault found.
Could you please help me to know what is the smell and whether is harmful for my laptop?
Solved! Go to Solution.
Accepted Solutions
05-02-2021 08:45 AM
@Rey99
Welcome to the HP Support Community!
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
ECHO_LAKE
I am an HP Employee
05-02-2021 08:45 AM
@Rey99
Welcome to the HP Support Community!
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
ECHO_LAKE
I am an HP Employee