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‎11-28-2018 07:37 AM

HP Recommended
Product: Example: probook4430s
Operating System: Microsoft Windows 10 (64-bit)

how to activate fingerprint scanner on my probook4430s 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2018 08:40 AM

HP Recommended

Hi:

 

This assumes you have the fingerprint sensor driver installed...

 

See if installing the Client Security Manager software for W10 allows you to use the fingerprint scanner.

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore, should be installed before other Client Security modules. This package is provided for supported computer models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-28-2018 08:40 AM

HP Recommended

Hi:

 

This assumes you have the fingerprint sensor driver installed...

 

See if installing the Client Security Manager software for W10 allows you to use the fingerprint scanner.

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore, should be installed before other Client Security modules. This package is provided for supported computer models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

 

Was this reply helpful? Yes No
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