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‎07-19-2025 10:15 AM

HP Recommended
Product: HP Spectre x360 Convertible 15-ch0xx
Operating System: Microsoft Windows 11

My old battery doesn't hold charge (YB06XL) I bought a replacement battery from Amazon (twice) same model no.  and installed Unable to charge or even switch on teh laptop when connected with / without charger connected  I need help  Im sure theres nothing wrong with my installation or the 2 new batteries ( i thought it maybe a new battery issue so returned and bought another battery same model type. Sill no success  any ideas Is it to do with updating software or calibration Totally lost !!

1 REPLY 1

‎07-19-2025 06:54 PM

HP Recommended

@Phil0102 

 

From page 22 of its manual, your machine uses 6-cell, 84–WHr, 3.64Ah, Li-ion battery part # 928372-855 which is N/A from HP now. Please try

 

               https://www.newegg.com/p/16J-02EN-03FB1?srsltid=AfmBOor1uRmSj2L911CyUOwI8XrUYCfHL0PHAf5kYvP-AiGfnPSC...

 

Regards.

BH
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