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‎10-27-2018 12:36 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, I experience overheating on my Spectre x360 13 when I play some games. What worries me, is that according to SpeedFan software only one fan is working (screenshot). Is it normal?

fan.jpg

 

Thank you, Thomas

3 people had the same question
3 REPLIES 3

‎10-27-2018 12:42 PM

HP Recommended

@szopson

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎10-27-2018 12:59 PM

HP Recommended

Of course: it is  laptop hp spectre x360 13 model 13-ac010ca

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‎11-06-2019 04:34 PM

HP Recommended

I have exactly the same issue, can the solution be shared here? My laptop is constantly shutting down now after months of one fan being constantly on at high speed while the second fan doesn't work at all. I have the 15 inch x360 model and I am connected via Thunderbolt to an external 4k screen.  

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