ssd not recognized

[SaraSveva]

Hi I try to install a crucial ssd but the computer doen's recognize it

[tk_srq]

@SaraSveva,

Unfortunately, your model's M.2 slot only supports M.2 SATA SSDs. That's why the system didn't recognize the Crucial M.2 NVMe SSD.

You can return the Crucial drive. I believe Crucial no longer makes M.2 SATA SSDs. You can buy any other brands' M.2 SATA SSD. 

The same issue is discussed in this post.

Solved: Re: Laptop not seeing new 1TB SSD hard drive - HP Support Community - 9488954

[Paul_Tikkanen]

Hi, @SaraSveva 

You should also be aware that if you install a M.2 SATA SSD, you can't use it as a boot drive--storage only.

Please see this related discussion:

Solved: Re: I have installed a 1 TB SATA SSD into my laptop, How i s... - HP Support Community - 949...

[tk_srq]

@Paul_Tikkanen,

See this thread where the person installed Windows on an M.2 SATA SSD and was able to boot from it. It's doable.

Solved: Question re HP 14-fq0045nr - HP Support Community - 8376107

[Paul_Tikkanen]

There's other threads where it didn't work.

I remember that one because I helped her.

There's only one other thing it can be and that is if someone cloned the eMMC drive to the M.2 SSD it won't boot because it cloned the eMMC boot configuration which isn't going to work on a SATA port due to the drive controller difference.

So, the only thing I can think of to try is to clean install Windows on the M.2 SSD and not clone it.

[tk_srq · Accepted solution]

@Paul_Tikkanen,

Obviously, the 14(s)-fq0xxx models have the BIOS that only detects disk0 (eMMC drive) as bootable. 

If you delete the boot system folder on the eMMC drive or clean the entire eMMC drive and then install Windows on an M.2 SATA SSD, it'll be designated as disk0, and the system will boot off of an M.2 SATA SSD. 

This seems to be the only way to make M.2 SATA SSDs bootable.

@SaraSveva,

If you want to install Windows on a new M.2 SATA SSD, we can provide detailed instructions.

[Paul_Tikkanen]

Perhaps you may want to see if you can help this forum member too.

Solved: Re: I have installed a 1 TB SATA SSD into my laptop, How i s... - HP Support Community - 949...

After all you are the person who told him the M.2 SATA SSD would work, because I seem to not be able to make any headway with this.

I had given those instructions to another forum member...clean the eMMC drive, format it and use it for storage and the person ended up with a 'boot device not found' error.

Another post where I found out that NVMe SSD's were not supported on the models with 64 GB eMMC drive claims to have had no issues getting the notebook to boot from the SATA drive.

Figures...I can't find the discussion now.

[tk_srq]

@Paul_Tikkanen

If James successfully installs Windows on the M.2 SATA SSD and doesn't mind booting Windows manually from F9 boot option menu, it's done.

If he wants to boot from the M.2 drive automatically, he needs to manipulate the eMMC drive.

Right now, see if Windows will be installed on the M.2 drive successfully.

[TzortzisG]

Hi!

@Paul_Tikkanen 

In chronological order:

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/14-FQ0036CL-and-M2-NVMe-SSD/m-...

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Question-re-HP-14-fq0045nr/td-...

I'm just going to edit this to say that when HP has decided for the BIOS of one of its systems to default to a particular drive, even completely disregarding the other one, getting it to boot from the second one is basically a process of trial and error. In most cases it's possible though....

[Paul_Tikkanen]

Hi, @TzortzisG 

The first link you posted is the discussion I could not find today where the person had no problem getting the M.2 SSD to boot into Windows.

But the person's statement 'cloned the disks from eMMC to M2, and reformatted the eMMC.  The computer now boots from M2 drive,'

I had used that post as a guide to help another person and when he formatted the eMMC drive, the notebook did not boot from the M.2 SSD and all he got was a 'boot device not found' error.

So, is it that the clone was bad, he did something else wrong, or what?

Therein lies the question.

The old saying of 'once bit, twice shy' applies to my giving the same advise to someone that is inexperienced to the point where they ask 'what does a clean install mean?'

Or since the person did clone the eMMC drive to the M.2 SATA SSD and I tell the person to simply format the eMMC drive and he gets the dreaded 'boot device not found' error, what then?

Then it is back to square one, cloud recovery tool and whatnot.

If it was someone that was comfortable with doing stuff like that--cleaning disks, formatting drives, installing/reinstalling Windows, etc., then I wouldn't have a problem with it.