• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-rb010nk

Hello, I have an HP Notebook - 15-rb010nk,

-4GB ram ddr4 2666mhz samsung, 

-CPU: AMD A6-9220 RADEON R4, 5 COMPUTE CORES 2C+3G 2.50 GHz

-HDD Toshiba 1TB.

1- I decided to upgrade the ram Ssd first I bought an 8Gb ram 3200mh, but didn't work with the ancient 4 GB ram 2666mhz so I remove the ancient ram but the same problem I try to change the set of ram slots but didn't work it light the screen and give me a black screen after, so I bought a new 4GB ram 2133mhz, as the motherboard frequency support but the same problem, I try all method to work it as the first try with 8GB ram but didn't. I lost more than 40 dollars on 8GB ram and 4 GB without result and that is frustrating.

 

2- I decided to upgrade the SSD now I bought an SSD SATA III with 512GB" XrayDisk", so the first problem Is I can't install on it an operating system, windows 10, 64bit, 22H2, what I make I download the OS and I get a flash disk and get it bootable, after that I change the boot setting by click "F10" and boot on flash disk but didn't work, so make a new method that change the boot order by  "F9" but after enter to the list the keyword can't select anything the mouse also, I bring other keyboard but the same problem, but I kept going and I clone all my data with the OS on ancient Hdd on new SSD and this method always work on this situation, But after I plug the SSD the PC can't log on it and the screen led light but stay black, I try all thing with this notebook but nothing work, Now I lost more than 80 dollars on 8GB ram and 4 GB, ssd without result and that is so frustrating for me.

 

Spoiler
nb:
Spoiler
bios with the last version

Help Please.

1 REPLY 1
HP Recommended

@khaledbn22 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c06535574

 

It has  4 GB DDR4-1866 SDRAM (1 x 4 GB) now, it may work with 2400MHz RAM (will run at 1866MHz). For example

 

           https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct18433372

 

 How did you clone HDD to SSD ?

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.