• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-18-2019 06:19 AM

HP Recommended
Product: 14ac100na
Operating System: Microsoft Windows 10 (64-bit)

my h/p 13" notebook has a storage capacity of 29.00 GB. Windows takes up 20.00 GB space. Any updates-cannot update-"a memo say to free up space". But I have a 500.00 GB external USB attached to the USB slot on this PC.  I have also designated on my storage to divert all contents to my  SDXC(D) drive. But the PC does not recognise the SD storage, How do i fix this problem.

2 REPLIES 2

‎11-18-2019 01:03 PM

HP Recommended

@Lee67 

 

Hope the following article helps

 

   https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-21-2019 05:01 AM

HP Recommended

The solution given in your answer is a hassle + for the experts-not a novice.

 

My problem is that I have an 500GB SD card attached to my PC slot. I have instructed under STORAGE Menu -to change "where new content is saved". By Default. Simple. But this hp PC cant seem to be able to follow my instruction. When updates come in on a regular basis, hp instead of directing the new content to my SD card it continues to find space on my "C" Drive thereby issuing a please free space.

So why does HP have a Storage Option in their system to save to an external SD by default but simply cant carry it out.  So is there a way I can override the hp handicap to save in C drive when I have ample space on my SD card? That is my question!

If not I have reached the 29GB max storage. Next stage I will dig up my XP or my Window 7 and ditch my hp. And that is my solution.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.