system shutdowns automatically without any warning when the battery level reaches 20%

[Roshanraj]

I have an HP pavilion 15 cs0xxx for almost 3-4 years. currently, I reinstalled the OS because the PC became too slow. After that, I faced the issue of shutting down the PC when the battery level comes to 20%.  At first, the system will show the warning message, plug the pc into the charger, and pc will turn on battery saver mode. But now the pc automatically shutdowns without any warning. I'm using the pc always connected with a power cable. What should I have to do? help me out!

[Raj2111]

Hi @Roshanraj 

Welcome to the HP Support Community!

I understand that you are not getting low battery notification, I am glad to assist you today.

you can set the low battery notification following these steps:

1. In the Start menu search bar, search for control panel and select the Best Match.
2. Click the View by menu and select Small Icons or Large Icons.
3. Click Power Options > Change plan settings.
4. Click Change advanced power settings. This will open the Power Options menu.
5. Expand the Battery menu.
6. Expand the Low battery notification menu.
7. To enable the low battery notification, set it to On for On battery and Plugged in.
8. Click Apply > OK to save the changes.

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,