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Omen By HP 17-Cb0050nr
Microsoft Windows 10 (64-bit)

hello, my keyboard on the laptop hp omen 17 is not highlighted correctly (bought last year)

20200207_185334.jpg20200207_185502.jpg20200207_185509_HDR.jpg

3 REPLIES 3
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@Justedlev,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact issue you are facing?
  • Are you facing issues with the backlight on the keyboard?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Здравствуйте, я отвечу на все вопросы:
1. Проблема в том, что у меня есть клавиатура с 4 зонами подсветки, проблема в том, что если вы установите подсветку на все белые зоны через командный центр OMEN, зона с WASD и часть ее будет белой, а все остальные (в середине и справа) подсвечиваются другим оттенком (светло-желтый)
2. Нет, зоны просто не светятся правильно
3. №
4. НЕТ

HP Recommended

@Justedlev

Welcome to the HP Support Community.

 

We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as Solution" button.

Have a great day!

ECHO_LAKE
I am an HP Employee

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