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HP Recommended
HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 (7M3L2AV)
Microsoft Windows 11

hy

my curaser is moving verry indifferent 

 

if i use my touchpad the curser runs longer than i move my finger, i have to adjust the curserposition verry slowly.

 

that problem is nearly all the time, no diffence on which program

1 REPLY 1
HP Recommended

Hi @Soundmagie,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like the touchpad on your HP Spectre X360 16 Inch 2-In-1 Laptop PC is experiencing sensitivity or lag issues. Here are some steps you can try to resolve this problem.

 

Update Drivers

Touchpad Driver: Ensure that your touchpad driver is up to date. You can do this through the Device Manager.

  1. Press Win + X and select Device Manager.
  2. Find Mice and other pointing devices, right-click on your touchpad device, and select Update driver.
  3. Follow the prompts to search for and install any available updates.

BIOS and Other Drivers: It might also help to update your BIOS and other drivers from the HP Support website.

Adjust Touchpad Settings

  • Open Settings > Devices > Touchpad.
  • Adjust the touchpad sensitivity settings. You might want to try setting it to a lower sensitivity level and see if that helps.

Check for Windows Updates

  • Ensure that your Windows operating system is fully updated.
    1. Go to Settings > Update & Security > Windows Update.
    2. Click on Check for updates and install any available updates.

Disable Touchpad Enhancements

  • Sometimes, touchpad enhancements or precision settings can cause issues.
    1. Go to Settings > Devices > Touchpad.
    2. Scroll down to Related settings and click on Additional settings.
    3. In the Touchpad Properties window, look for any options related to enhancements or precision settings and disable them.

Reset Touchpad

  • Resetting your touchpad settings to their defaults can sometimes resolve issues.
    1. Go to Settings > Devices > Touchpad.
    2. Scroll down and click on Reset to restore default settings.

External Interference

  • Sometimes other devices or USB peripherals can interfere with the touchpad. Try disconnecting any external devices and see if the issue persists.

Clean the Touchpad

  • Ensure the touchpad surface is clean and free from any dirt or oil which could affect its sensitivity.

Hardware Diagnostics

  • HP PCs come with built-in diagnostic tools.
    1. Restart your laptop and press Esc repeatedly until the Startup Menu opens.
    2. Press F2 to open the HP PC Hardware Diagnostics.
    3. Run the touchpad test to see if any hardware issues are detected.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
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