throttling CPU(PL1, CL1) OMEN by HP Laptop 17

[bbbxttt]

Hi. When laptop works from the power supply unit, and i play games, CPU is stably throttling, CPU's frequency drops to 0.8 MHz (Power Throttling turns on), of course, playing games is impossible with any settings, since because of throttling, When laptop works from battery, Current Limit turns on, and the processor frequency does not fall, it keeps around 2.8 GHz, and it becomes comfortable to play.

The problem is most likely with video cards. CPU in the load test behaves normally.
I tried changing power management settings, setting up NVIDIA and Intel HD drivers, reinstalling drivers, disabling PL through group policies, undervolting. It doesn’t help anything, playing games constantly with the battery is not very comfortable.

Can i enable CL, when laptop uses power supply, or disable PL?

Tests from Intel XTU:

with batterywith power supply

[Raj1788]

@bbbxttt

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the exact model name or product number to assist you.

HP advise to you to upgrade to the latest BIOS using this link: https://support.hp.com/us-en/drivers

I have sent you a private message, to contact HP Phone support that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!

[bbbxttt]

OMEN by HP Laptop 17-w203ur All,  Date: BIOS 10/16/2017 Version: BIOS F.55

I can't update BIOS, because button "upgrade" is locked

[sandytechy20]

@bbbxttt

I see that you were interacting with @Raj1788. I'd like to help.

Thanks for the reply.

I appreciate your time and effort.

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.