• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

currently has 2 samsung 2rx8 pc33 10600s-09-f2 china m471b5673eh1-ch9 0949. for a total of 4gb. hp's website, and others note i can have 16gb total so ive tried 2ea 8gb pcs -12800 sodimm ms122800-828 and 2ea 8gb ddr3l 1600 1.35v 2rx8  neither work with both inserted or 1 inserted or 1 new 8gb with 1 old 2gb.   ???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

What model processor does your notebook have?

 

The only way 2 x 8 GB of memory would be supported would be if your notebook has an intel 1st generation quad core processor.

 

If your notebook has an older processor or an Intel 1st Gen dual core processor, the maximum memory supported is 2 x 4 GB.

 

You cannot use DDR3L-1600 MHz memory in your notebook.

 

You cannot use any memory faster than DDR3-1333 (PC3-10600).

 

It has to be dual rank (2R x8) which means it should have 8 little black memory chips on each side of the circuit board, not 4.

 

Something like this for the 4 GB memory chip.

 

Timetec 4GB DDR3 / DDR3L 1333MHz PC3-10600 Non-ECC Unbuffered 1.5V / 1.35V CL9 2Rx8 Dual Rank Low De...

View solution in original post

10 REPLIES 10
HP Recommended

What model processor does your notebook have?

 

The only way 2 x 8 GB of memory would be supported would be if your notebook has an intel 1st generation quad core processor.

 

If your notebook has an older processor or an Intel 1st Gen dual core processor, the maximum memory supported is 2 x 4 GB.

 

You cannot use DDR3L-1600 MHz memory in your notebook.

 

You cannot use any memory faster than DDR3-1333 (PC3-10600).

 

It has to be dual rank (2R x8) which means it should have 8 little black memory chips on each side of the circuit board, not 4.

 

Something like this for the 4 GB memory chip.

 

Timetec 4GB DDR3 / DDR3L 1333MHz PC3-10600 Non-ECC Unbuffered 1.5V / 1.35V CL9 2Rx8 Dual Rank Low De...

HP Recommended

Thanks, Paul. I will buy and try. I'll get back to you. tw

HP Recommended

You're very welcome.

HP Recommended

Hello, Paul. I found this on Amazon, as well. Looks to be exactly what I need. It notes that it's for HP products. Your thoughts, please. Thank you for sharing your time and knowledge with me. Tom7482

https://www.amazon.com/dp/B0030L3B8E/?coliid=I1WG5IS2SG5RHT&colid=WWAGBSDZNG0V&psc=1&ref_=list_c_wl_...

HP Recommended

Hi:

 

Yes, I agree that the HP VH641AT 4-GB DDR3 should work too.

 

I found some additional specs on it at the link below:

 

VH641AT - HP 4GB DDR3-1333MHz PC3-10600 non-ECC Unbuffered CL9 204-Pin SoDimm 1.35V Low Voltage Memo...

HP Recommended

Hello, Paul. Took your advice and got the TimeTec  memory. Works well, Thank you. I did have to boot it twice to get past the blinking cursor in the upper left hand corner. Sped it up the same as when I installed an SSD.  I have checked on line and see that I can not upgrade the CPU. Do you agree? Thank you, Paul. Tom Wake 

HP Recommended

You're very welcome, Tom.

 

Glad the memory worked for you.

 

The processors in that model series are removable, and may be able to be upgraded.

 

But in order to answer your question I need to know the exact model of your notebook's processor, so I can check the service manual and see if there is a better one available that was supported in the model series.

 

Paul

HP Recommended

Encouraging. How do I find the processor model number? I'd rather ask and get it right. Thx, tw

HP Recommended

Paul, is this what you need for the model number of my cpu processor?

 

Device name Windows
Processor Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz 2.20 GHz
Installed RAM 8.00 GB
Device ID 99AD4825-EF35-4E58-A4BB-4691C7835637
Product ID 00331-10000-00001-AA539
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.