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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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mbradbury
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Message 1 of 2
42
Flag Post

unable to register HP Care- not able to reach a human.

‎01-04-2021 02:44 PM

HP Recommended
Product: Elitebook 820 G4
Operating System: Microsoft Windows 10 (64-bit)

I purchased HP Care pack after my existing warranty expired.  After nothing happened except for losing 200 bucks, i finally found the link to register to product.  Have no clue whether the PDF of the receipt = the required proof of purchase (in addition to the order/invoice #).  How long does it take to activate the Care Pack?  I have been on hold for 4 hours out of stubbornness but assume that no one works there.

Any help on registering this or whether I need to go to small claims court for my refund would be appreciated.

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1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-05-2021 10:54 AM

HP Recommended

@mbradbury

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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