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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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unable to register HP Care- not able to reach a human.

HP Recommended
Elitebook 820 G4
Microsoft Windows 10 (64-bit)

I purchased HP Care pack after my existing warranty expired.  After nothing happened except for losing 200 bucks, i finally found the link to register to product.  Have no clue whether the PDF of the receipt = the required proof of purchase (in addition to the order/invoice #).  How long does it take to activate the Care Pack?  I have been on hold for 4 hours out of stubbornness but assume that no one works there.

Any help on registering this or whether I need to go to small claims court for my refund would be appreciated.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mbradbury

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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