unable to uninstall an app off my HP laptop please help

[MARIA1160]

unable to uninstall a mcafee anti virus app off my laptop due to major cyberattacks, and I have tried numerous times through settings but it keeps coming back with offers of better deals and will not let me uninstall the complete app

[Dragon-Fur]

@MARIA1160 

Welcome to the HP Community --

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@MARIA1160 wrote:

unable to uninstall a mcafee anti virus app off my laptop due to major cyberattacks, and

I have tried numerous times through settings but it keeps coming back with offers of better deals and will not let me uninstall the complete app

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McAfee provides help to uninstall their product(s).

Article

How to remove McAfee products from a Windows PC  

What else?

There are many additional resources on the Internet to help you remove the unwanted McAfee software.

For example,

Open your Browser 

Search for phrase "uninstall mcafee completely"

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP Spectre x360 - 13-ae530tu  

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People who own, use, and support HP devices.

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[MARIA1160]

Hi Fur-Dragon

Thanks for your reply but I found it hard to decipher. My system isn't compromised but I have suffered id loss due to several cyberattacks, so didn't trust my anti virus with McAfee anymore & sought to remove it but could not remove a part of it, being  it's scan app which has continuously been a source of annoyance over three years especially through COVID when I had to work online, when it popped up on my screen with no control available to me. I have a screen shot of what happened when I attempted to uninstall, can I upload it to you to help you understand this issue? Cheers Maria 1160

[Dragon-Fur]

@MARIA1160 

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@MARIA1160 wrote:

Hi Fur-Dragon

Thanks for your reply but I found it hard to decipher.

My system isn't compromised but I have suffered id loss due to several cyberattacks,

so didn't trust my anti virus with McAfee anymore & sought to remove it

but could not remove a part of it, being  it's scan app

which has continuously been a source of annoyance over three years especially through COVID when I had to work online,

when it popped up on my screen with no control available to me.

I have a screen shot of what happened when I attempted to uninstall,

can I upload it to you to help you understand this issue?

Cheers Maria 1160

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I've edited my first post to remove any extra words that might be confusing.

I have never used McAfee -- not ever.

I would have thought the instructions to remove their software provided by McAfee would work.

??

Perhaps you have to first separately Disable the McAfee software.

Try to disable the software - 

One of the many "how to" articles from the Internet:

How to Disable McAfee

If you do not like that article or if it does not apply to your situation:

Open your Browser

Search for "How to disable McAfee"

Find an article that can help.

Next, After you manage to disable McAfee - 

Go back to your instructions to remove the McAfee software from the computer.

If you have a subscription to their software, contact McAfee and ask how to stop using their software.

What else?

After you manage to get rid of the unwanted software,

Consider adjusting your Windows notification settings to stop -- or at least slow down -- notifications coming from within Windows.

Settings > System > Notifications

You can switch off all OR leave Notifications switch ON and then "pick and choose" which apps / senders can disturb you.

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Remember that you do need protection on your system.

Windows Defender can be switched on after McAfee is OFF and removed.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"