08-28-2016 06:58 AM
I am looking for a universal serial bus ( usb ) controller driver for my Pavilion notebook 15-ab216nz as well as the Network Controller
Solved! Go to Solution.
08-28-2016 07:11 AM
For the usb controller, download, unzip and run the setup.exe file from the link below.
There is no information online regarding what model wireless card (network controller) your notebook has.
Please post the hardware ID for the network controller, so I can figure out what model wireless card it is and then I will post the link to the driver you need for it.
To find the hardware ID, go to the device manager and click on the Network Controller needing the driver.
Then click on the Details tab at the top of the Network Controller window.
Now you will see a Property drop down list and it will be set to Device Description.
Drop down on that list and select the 2nd item (Hardware ID's).
Post the top string of characters that you see in the window.
08-29-2016 11:39 AM
thanks very much for the link to the driver. The USB is now working fine.
The Network Controller Hardware Ids are:
PCI\VEN_8086&DEV_3165&SUBSYS_40108086&REV_81 (top string of the value field)
08-29-2016 11:57 AM
You're very welcome.
You need these drivers for the wifi and bluetooth...
This package contains drivers for the Intel Wireless LAN in supported models running a supported operating system.
This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.
NOTE: In order for this package to install correctly, the previous package must be removed before running this driver update.
08-30-2016 01:26 AM
Thank you Paul for the 2 links.
I download the 2 files by clicking the link. What I got are sp74497.exec and sp74497.exe
> In order for this package to install correctly, the previous package must be removed before running this driver update.
Where may I find the previous package as the network controller has no driver.
With both of them: when clicking them after the InstallSchield Wizard showing the content, etc the extracting ended with a box saying:
"The contents of this files cannot be unpacked. The executable you are attemptng to run has been corrupted. Please obtain another copy of the file: very its integrity, and try again."
08-30-2016 07:13 AM
You're very welcome.
Both files worked for me and if you hadn't installed the intel bluetooth driver previously, then you don't have anything to uninstall first.
Try the drivers directly from Intel...
Wireless: 2nd driver on the list for 64 bit.
Bluetooth: 2nd driver on the list for 64 bit.
08-31-2016 11:20 PM
I downloaded both drivers and installed them - they are working. Thanks a lot for your support!
In the Device Manager remain some more devices without drivers:
Hardware Id: PCI\VEN_10EC&DEV_8136&SUBSYS_8093103C&REV_0A
PCI Data Aquisition and Signal Processing Controller
Hardware Id: PCI\VEN_8086&DEV_1603&SUBSYS_8093103C&REV_09
PCI Simple Communications Controller
Hardware Id: PCI\VEN_8086&DEV_9CBA&SUBSYS_8093103C&REV_03
SM Bus Controller
Hardware Id: PCI\VEN_8086&DEV_9CA2&SUBSYS_8093103C&REV_03
Hardware Id: ACPI\HPQ6007
Hardware Id: ACPI\INT3400
Hardware Id: ACPI\MSFT0101
Are there drivers available?
Thanks for your reply
09-01-2016 06:46 AM
You're very welcome.
Yes, they are...
This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.
File name: sp71191.exe
PCI Data Aquisition and Signal Processing Controller & ACPI\INT3400:
This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.
File name: sp71185.exe
PCI Simple Communications Controller:
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
File name: sp71909.exe
SM Bus Controller: Note...Install this driver first and restart the PC
This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.
File name: sp71908.exe
This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.
File name: sp76484.exe
ACPI\MSFT0101: If you are not running W7 Ultimate, see if you have the option to disable the TPM (Trusted Platform Module) 2.0 device. You only need that for bitlocker and if you aren't running W7 Ultimate or Enterprise, bitlocker is not available.
If you do not have the option to turn off TPM in the BIOS, then run the Microsoft hotfix I have zipped up and attached below.