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‎03-22-2021 12:11 AM - edited ‎03-22-2021 12:13 AM

HP Recommended
Product: HP Spectre x360 - 15-bl112dx
Operating System: Microsoft Windows 10 (64-bit)

I upgraded my Laptop from windows 10 Home to Pro. After the upgrade I found an "Unknown Device" in device manager. The description  is like this when I check the device properties:   Device ACPI\INT33D6\2&daba3ff&1 requires further installation. 

 

Laptop Description: HP Spectre X360 15-Bl112dx

 

Thanks for your help in advance.Unknown Device.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2021 07:02 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Intel Virtual Buttons to be used with supported notebook models that are running a supported operation system. Intel Virtual Buttons software allows the virtual buttons to adjust correctly when the screen rotation of the tablet is changed after the system is connected to or disconnected from the docking base.

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81600.exe

View solution in original post

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3 REPLIES 3

‎03-22-2021 07:02 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Intel Virtual Buttons to be used with supported notebook models that are running a supported operation system. Intel Virtual Buttons software allows the virtual buttons to adjust correctly when the screen rotation of the tablet is changed after the system is connected to or disconnected from the docking base.

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81600.exe

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‎03-22-2021 11:11 AM

HP Recommended

Thank you so much! My problem is solved.

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‎03-22-2021 11:32 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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