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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: unknown devisehad
Create an account on the HP Community to personalize your profile and ask a question
01-13-2020 10:19 AM
hi instaled windows10 on HP Pavilion dv7-2200eb Entertainment Notebook working
base systems drivers is solfd but stil 1 unknown devise hp sofware detect and hardware detect not working to find help
also cand activait windows say network but network is working and wirles
Solved! Go to Solution.
Accepted Solutions
01-13-2020 10:48 AM
Hi:
You need this driver for that device...
This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.
01-13-2020 10:31 AM
Hi:
Please post the hardware ID for the unknown device that needs a driver.
Use this guide to find that information.
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
01-13-2020 10:48 AM
Hi:
You need this driver for that device...
This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.
01-13-2020 11:32 AM
You're very welcome.
I don't know what those devices are, but since they have no little ! marks next to them, they are working fine.
I have them too in a couple of my HP notebook and desktop PC's with Bluetooth.
Nothing to worry about.
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