• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion dv7-2200eb Entertainment Notebook
Microsoft Windows 10 (64-bit)

hi instaled windows10 on HP Pavilion dv7-2200eb Entertainment Notebook working 

base systems drivers is solfd but stil 1 unknown devise hp sofware detect and hardware detect not working to find help

also cand activait windows say network but network is working and wirles

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Please post the hardware ID for the unknown device that needs a driver.

 

Use this guide to find that information.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

ACPI VEN_HPQ&DEV_004    installfoult  E0000228      Bron IRQ       0x00000017(23)

 

 

but naw win i coppel my blautoot to my phoon also say ?  but is working

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

HP Recommended

yes thx thx thx big hug is working yust my blautoot its working but gif ????? se fotoIMG_20200113_185429.jpg

HP Recommended

You're very welcome.

 

I don't know what those devices are, but since they have no little ! marks next to them, they are working fine.

 

I have them too in a couple of my HP notebook and desktop PC's with Bluetooth.

 

Nothing to worry about.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.