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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
erico
Level 17
Level 17
49,274 11,817 4,784 12,997
Message 11 of 14
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Does the complete keyboard unit separate from the part with the display?

 

If it does, it could be either an X2 an that is essentially a tablet with a keyboard that magnetically connects to it.

The x2 units have a battery in the keyboard unit and one in the tablet..

 

Are there any ports on the sides of the screen?

If there is no led when you connect the USB-C power adapter the battery and the system board could be no longer functioning.

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
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pbroussard
Level 7
773 769 66 210
Message 12 of 14
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You may need to use a USB C charger with more amperage. Do you have a fast charger made for phones or tablets?

 

edit- Look at this page- HP USB C chargers  you'll find they use different voltages and amperage for different models. They seem to be auto sensing, if you are looking for a best guess, I'd go with the 45W version as it has 5V, 12V and 15V outputs

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
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erico
Level 17
Level 17
49,274 11,817 4,784 12,997
Message 13 of 14
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Does the screen part detach from the keyboard to become a tablet?

 

Take a look at the review at the hyperlink below. Is that what you have?

https://www.notebookcheck.net/Review-HP-Envy-x2-11-g000eg-Tablet.87799.0.html

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!
1 person found this reply helpful
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lestalone
Author
Level 1
7 6 0 0
Message 14 of 14
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I was "out of order" for some days.
Erico, you are right the screen is detachable from the keyboard, strong magnets hold it in place.
And there is the informations I was looking for
HP x2 210 G2 PC, power 15V 3A
Your help was very appreciated. THANKS

Pbroussard, thanks for the information that's the one I need now if i want to test the unit.
As I do not have such a USB power adapter and I only will bay one if the PC is working, how can I test without a USB Power adaptor

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