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‎11-30-2021 12:36 PM

HP Recommended

Does the complete keyboard unit separate from the part with the display?

 

If it does, it could be either an X2 an that is essentially a tablet with a keyboard that magnetically connects to it.

The x2 units have a battery in the keyboard unit and one in the tablet..

 

Are there any ports on the sides of the screen?

If there is no led when you connect the USB-C power adapter the battery and the system board could be no longer functioning.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎11-30-2021 02:42 PM - edited ‎11-30-2021 04:39 PM

HP Recommended

You may need to use a USB C charger with more amperage. Do you have a fast charger made for phones or tablets?

 

edit- Look at this page- HP USB C chargers  you'll find they use different voltages and amperage for different models. They seem to be auto sensing, if you are looking for a best guess, I'd go with the 45W version as it has 5V, 12V and 15V outputs

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
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‎12-01-2021 08:52 AM - edited ‎12-01-2021 08:57 AM

HP Recommended

Does the screen part detach from the keyboard to become a tablet?

 

Take a look at the review at the hyperlink below. Is that what you have?

https://www.notebookcheck.net/Review-HP-Envy-x2-11-g000eg-Tablet.87799.0.html


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
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‎12-04-2021 09:45 AM

HP Recommended

I was "out of order" for some days.
Erico, you are right the screen is detachable from the keyboard, strong magnets hold it in place.
And there is the informations I was looking for
HP x2 210 G2 PC, power 15V 3A
Your help was very appreciated. THANKS

Pbroussard, thanks for the information that's the one I need now if i want to test the unit.
As I do not have such a USB power adapter and I only will bay one if the PC is working, how can I test without a USB Power adaptor

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