-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- upgrade RAM while in Warranty

Create an account on the HP Community to personalize your profile and ask a question
03-19-2021 09:16 AM
Hi, I recently purchased a HP Notebook 14s-dq1508sa. My query is can I use my old HP-2000 series laptop's RAM to upgrade this new laptop RAM, without violating the warranty ? if Yes, how and whom to contact.
Also can I use RAM of diffrent sizes? i.e. 4+8 or 8+16 like that.
Thanks
Rahul Verma
03-19-2021 09:30 AM
Hi:
Your old HP 2000 notebook uses DDR3 memory and your new notebook uses DDR4-2600 MHz memory.
DDR3 memory won't even fit in the memory slots in your notebook.
HP only has the service manual for the older model series listed.
It indicates that memory upgrades should be done by an authorized service center.
Maintenance and Service Guide HP 14 Laptop PC