cancel
Showing results for 
Search instead for 
Did you mean: 
rahulbverma
New member
1 0 0 0
Message 1 of 2
63
Flag Post

upgrade RAM while in Warranty

HP Recommended
HP 14s-dq1508sa
Microsoft Windows 10 (64-bit)

Hi, I recently purchased a HP Notebook 14s-dq1508sa. My query is can I use my old HP-2000 series laptop's RAM to upgrade this new laptop RAM, without violating the warranty ? if Yes, how and whom to contact.

Also can I use RAM of diffrent sizes? i.e. 4+8 or 8+16 like that.

Thanks

Rahul Verma

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
129,351 119,528 19,525 29,847
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Your old HP 2000 notebook uses DDR3 memory and your new notebook uses DDR4-2600 MHz memory.

 

DDR3 memory won't even fit in the memory slots in your notebook.

 

HP only has the service manual for the older model series listed. 

 

It indicates that memory upgrades should be done by an authorized service center.

 

Maintenance and Service Guide HP 14 Laptop PC

 

 

 

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation