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HP Recommended
HP ENVY - 17t-ce100 CTO
Microsoft Windows 11

can i upgrade RAM?

1 REPLY 1
HP Recommended

The service manual indicates the notebook can support 2 x 8 GB of memory.

 

Maintenance and Service Guide HP ENVY 17m Laptop PC

 

It probably can support 2 x 16 GB of memory.

 

Since your notebook has an Intel 10th gen core processor, it uses faster memory than what is listed in the service manual.

 

It uses DDR4-2666 CL 19 memory, or you can use DDR4-3200 CL22 memory which will automatically bridge to 2666 MHz.

 

You can run this command to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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