-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: upgrade RAM

Create an account on the HP Community to personalize your profile and ask a question
06-24-2025 09:44 AM
The service manual indicates the notebook can support 2 x 8 GB of memory.
Maintenance and Service Guide HP ENVY 17m Laptop PC
It probably can support 2 x 16 GB of memory.
Since your notebook has an Intel 10th gen core processor, it uses faster memory than what is listed in the service manual.
It uses DDR4-2666 CL 19 memory, or you can use DDR4-3200 CL22 memory which will automatically bridge to 2666 MHz.
You can run this command to see how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.