upgrade memory of HP Notebook - 15-ac101tu

[Seiger]

can i upgrade memory of HP Notebook - 15-ac101tu

[DavidSMP]

Hi @Seiger,

Thanks for stopping by the HP community. A very good day to you. I reviewed the post regarding assistance with memory upgrades. I will be glad to assist you here.

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require information regarding this:

• Did you check the product specs of the machine?
• Did you check the service manual as to the maximum supported memory?
  
  For now, check these details:
• Product specs link: http://hp.care/2ApdeOk
• This computer came with 4 GM RAM.
• Product specs link http://hp.care/2sFMMxV This computer might support up to a Maximum of 8GB based on the kind of processor installed. You need to check the product specs and the service manual regarding the processor.
• Refer to page 2 and 46 for more information regarding the memory modules. It gives the part numbers, RAM specs and the instructions to remove and replace the memory module.
• These are the ram modules tested by HP for this machine.
   
• Please note that HP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a terrific week ahead. 🙂