• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-bg001ax
Microsoft Windows 10 (64-bit)

Hi , I have laptop 

(HP Notebook - 15-bg001ax)  Its switchable graphics ?

its primery hardware AMD R5 .its have 512 mb memory size and lass memorey colck and core clock 800,847mhz

But the linked hardware is AMD R5 M430 ,its have 2048mb memory size and memory clock and core clock 1000,1030mhz

so what is the real graphics ? AMD R5 or AMD R5 M430 ?

 

and i want incress its dedicated video memory 512 to 1 gb

can i upgrade my ram 4gb to 8gb for high performance in gaming?

 

 

Product Specifications

AMD Quad-Core A8-7410 APU with Radeon™ R5 Graphics (2.2 GHz, up to 2.5 GHz, 2 MB cache)

 

4 GB DDR3L-1600 SDRAM (1 x 4 GB)

 

AMD Radeon™ R5 M430 Graphics (2 GB DDR3 dedicated)

 

1 TB 5400 rpm SATA

 

15.6" diagonal HD SVA BrightView WLED-backlit (1366 x 768)
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Sharn_S,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that you want to increase the video memory on your computer.

 

I’d love to help!

 

I would like to inform you that video memory on your computer is system managed and there is no setting or option to increase or decrease it. 

 

I checked the specifications of your computer and see that your computer supports Max 16GB memory. You can upgrade the memory on the computer to improve the performance. 

 

Please refer to the below service guide for more information.

 

http://hp.care/2g17zYP

 

You can follow the below steps to improve the graphics performance.

 

  1. Right click on your desktop and AMD Radeon Catalyst Control Center. This will open the AMD Radeon Catalyst Control Center Panel.
  2. Go to Graphics > PowerPlay - Set Plugged in and Battery to Maximum Performance. Click Apply.
  3. Go to Graphics > 3D and move the slider across to Performance so it is set for Optimal Performance. Click Apply.
  4. If your Catalyst Control Center has the Switchable Graphics tab go there and browse to locate seratovideo.exe and set it for High Performance. Click Apply. Do the same for your host Serato software also - Scratch Live, Serato DJ or ITCH.
  5. Re-start your computer and check.

 

Let me know how it goes. Awaiting your reply!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Sharn_S,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that you want to increase the video memory on your computer.

 

I’d love to help!

 

I would like to inform you that video memory on your computer is system managed and there is no setting or option to increase or decrease it. 

 

I checked the specifications of your computer and see that your computer supports Max 16GB memory. You can upgrade the memory on the computer to improve the performance. 

 

Please refer to the below service guide for more information.

 

http://hp.care/2g17zYP

 

You can follow the below steps to improve the graphics performance.

 

  1. Right click on your desktop and AMD Radeon Catalyst Control Center. This will open the AMD Radeon Catalyst Control Center Panel.
  2. Go to Graphics > PowerPlay - Set Plugged in and Battery to Maximum Performance. Click Apply.
  3. Go to Graphics > 3D and move the slider across to Performance so it is set for Optimal Performance. Click Apply.
  4. If your Catalyst Control Center has the Switchable Graphics tab go there and browse to locate seratovideo.exe and set it for High Performance. Click Apply. Do the same for your host Serato software also - Scratch Live, Serato DJ or ITCH.
  5. Re-start your computer and check.

 

Let me know how it goes. Awaiting your reply!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.