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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- upgrade to W 11 denied due to processor

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04-02-2022 10:21 PM
After checking whether or not my laptop was compatible to accept W 11 upgrade, I was told due to my processor, I could not upgrade to W 11. Everything else in the list was ok. It did say there might be something I could do so my processor would pass their compatibility test making it possible to upgrade to W 11.
Here's what the compatibility test said:
This PC doesn't currently meet Windows 11 system requirements
Check to see if there are things you can do, and if not, you'll keep getting Windows 10 updates.
X The processor isn't currently supported for Windows 11. (more about supported CPUs)
Processor: AMD A4-9125 Radeon R3, 4 4 Compute Cores 2C + 2G
OK This PC supports Secure Boot
OK TPM 2.0 enabled on this PC
OK There is at least 4 GB of system memory (RAM)
OK The system disk is 64 GB or larger
OK The processor has two or more cores
OK The processor clock speed is 1 GHz or faster
I'm currently running the following:
Edition Windows 10 Home - Version 21H1
Installed on 3/23/2021
OS build 19043.1586
Experience Windows Feature Experience Pack 120.2212.4170.0
Any feedback on anything I might be able to do besides buy a new computer would be helpful.
Solved! Go to Solution.
Accepted Solutions
04-02-2022 10:26 PM
You can't upgrade processor on your machine because it is integrated (soldered) to the system board. But you still can upgrade to Windows 11 using
Installing Windows 11 on devices that don't meet minimum system requirements
Then wait for few years to get/buy new machine which.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
04-02-2022 10:26 PM
You can't upgrade processor on your machine because it is integrated (soldered) to the system board. But you still can upgrade to Windows 11 using
Installing Windows 11 on devices that don't meet minimum system requirements
Then wait for few years to get/buy new machine which.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.