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‎05-05-2020 02:23 PM

HP Recommended
Product: Spectre X360 Convertible 2017
Operating System: Microsoft Windows 10 (64-bit)

Hi

I am trying to performance boo st my wonderful 3 year old spectre, in the support assistant  can see that there are two memory slots each with 4GB SK Hynix 1600MHz RAM in a 81A1 33.79 system board.  Is it possible to upgrade those to 8Gb or even 16Gb in each slot and is this plug and play or need an expert?  When I read online I see some saying it cant be done but I assume if they have specified memory slots it should be possible, any help much appreciated.

 

Thanks

Alan  

2 REPLIES 2

‎05-05-2020 02:49 PM

HP Recommended

@alanmkendall 

 

Before we can help, we need to know what EXACTLY is your Spectre X360 Convertible 2017 ? Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824

              or

    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎05-06-2020 03:11 AM

HP Recommended

Thank you,

I had posted details from the HP support assistant; this is what it says:

Product name: HP Spectre x360 Convertible

Product number: X5X71EA#ABU

Operating system: Windows 10 Home 64-bit Version: 18363.778

Microprocessor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz

System memory:  8GB

Memory slot 1: 4GB SK Hynix 1600MHz

Memory slot 2:  4GB SK Hynix 1600MHz

System board: 81A1 33.79

System BIOS: F.53

 

Thank you

Alan

 

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