upgrading ram and ssd storage

[joyboyOP]

hello everyone i want to upgrade my laptop ram actually i want to upgrade my ram capacity from 8 gb to 16 gb but i am bit confused weather i upgrade it myself or do it from hp service center i also don't  know which ram should i order .

i also want to upgrade my storage but i have may be only one nvme ssd slot in my laptop  however i don't want swap that nvme ssd is there any other way ?? 

[sandytechy20]

@joyboyOP 

Welcome to the HP support community.

I understand that you want to upgrade the RAM and SSD, I am glad to assist you.

This notebook supports up to 32 GB maximum system memory in the following conƭgurations:

Here is the list of part numbers of memory that are compatible with this notebook model:

Refer to page number 2 in this service manual for information on compatible SSD for your notebook:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[joyboyOP]

is this 2600 mhz ram or 3200 mhz ram ?

[sandytechy20]

@joyboyOP 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers