• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-18-2019 10:03 AM

HP Recommended
Product: HP Pavilion 15-bc410nq
Operating System: Microsoft Windows 10 (64-bit)

hi...i want to buy an ssd m2 for my laptop... but i dont know what is compatible... and if i mount it myself.. i will lose my warity ?

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-18-2019 10:22 AM

HP Recommended

Hi,

Your PC supports M2 SATA3 SSD such as the M2 Samsung 860 Evo or similar and supports the faster M2 PCIe NVMe SSD such as the M2 Samsung 970 Evo. You can purchase of your desired capacity.

On page 41of service manual you can see the steps to install the drive:

http://h10032.www1.hp.com/ctg/Manual/c06198371

 

You will need to install the OS on the SSD for performance gain.

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-18-2019 10:22 AM

HP Recommended

Hi,

Your PC supports M2 SATA3 SSD such as the M2 Samsung 860 Evo or similar and supports the faster M2 PCIe NVMe SSD such as the M2 Samsung 970 Evo. You can purchase of your desired capacity.

On page 41of service manual you can see the steps to install the drive:

http://h10032.www1.hp.com/ctg/Manual/c06198371

 

You will need to install the OS on the SSD for performance gain.

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎01-19-2019 05:38 AM

HP Recommended

I see in that manual that the max memory of ram is 8gb... but in the store said that is 32 gb

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.