-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- usb type c port HP Pavilion Gaming - 15-dk0056wm

Create an account on the HP Community to personalize your profile and ask a question
11-01-2021 02:55 AM - edited 11-01-2021 04:53 AM
So this laptop came with the description stating that I could charge it via type-c but obviously didn't initiate a connection. When I went to check the BIOS, I was given a notice that the type c was unavailable and was possibly not supported. Any ideas to fix this issue?
Solved! Go to Solution.
Accepted Solutions
11-01-2021 02:09 PM
The specs of your machine is
https://support.hp.com/au-en/document/c06655486
- It is NOT a Thunderbolt™ 3 port therefore the first red light is true
- Its USB-C should support external monitor or monitors with a right adapter/hob/dock. I don't know what their finding (the second red line) means.
Back on your subject: You should be able to use a compatible USB-C charger rating 150W and above to charge your machine. I read a news last week, vendors now have 240W USB-C chargers. I have no plan to test them, my current planis to test another HP dock when I save enough money.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-01-2021 02:09 PM
The specs of your machine is
https://support.hp.com/au-en/document/c06655486
- It is NOT a Thunderbolt™ 3 port therefore the first red light is true
- Its USB-C should support external monitor or monitors with a right adapter/hob/dock. I don't know what their finding (the second red line) means.
Back on your subject: You should be able to use a compatible USB-C charger rating 150W and above to charge your machine. I read a news last week, vendors now have 240W USB-C chargers. I have no plan to test them, my current planis to test another HP dock when I save enough money.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.