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Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15-ac122TU
Microsoft Windows 7 (64-bit)

 Dear Concern,

 

The error is "you do not have compatible vga hardware driver run youcam"

1 REPLY 1
HP Recommended

Hi:

 

Did you install the graphics driver you need for your notebook?

 

If not, you need to...

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72652.exe

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