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‎09-08-2022 03:04 PM - last edited on ‎09-08-2022 03:23 PM by Retired

HP Recommended
Product: HP Spectre x360 - 15-ch011dx
Operating System: Microsoft Windows 11

IMG_8195.jpgIMG_8197.jpg

These photos show what the body of my notebook looks like.  According to my husband, who is a professional fire investigator, this is a fire hazard.  This product is no longer under warranty, but I'm wondering if HP is aware of this issue with this notebook.  If this causes my home to burn, my insurance company will surely subrogate the claim.  I'd love to hear from anyone who may have experience with this particular issue.

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1 person had the same question
2 REPLIES 2

‎09-08-2022 05:37 PM

HP Recommended

Looks like you're having the same problem I had.   Battery swelling.  Over time, these batteries would literally expand, hence why HP created a battery monitoring app for your laptop...

 

You need to replace the battery... I got mine on Amazon.  It was easy swapping it.

 

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‎10-27-2022 11:17 AM

HP Recommended

I have the same problem. It is difficult to use the finger pad. I have trouble when I try to left click on the pad. 

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