• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-26-2018 08:24 PM

HP Recommended
Product: HP ENVY 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

hi
i wanted to know if i can still buy the warranty for HP ENVY 15 Notebook PC 

3 REPLIES 3

‎10-26-2018 09:38 PM - edited ‎10-26-2018 09:41 PM

HP Recommended

Depends on if and when the standard warranty expired. I believe you can get new warranty coverage within 30 days of original warranty expiration.

http://www8.hp.com/us/en/services/consumer/carepack-pc.html?jumpid=in_r12012_us/en/ipg/services_over...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎10-29-2018 06:00 PM

HP Recommended

the org warrnrty ended 2 years ago.
I wanted to buy it now.
as when i got my laptop proccsed. the 2 of 4 USB ports werent working (after the repairs in warrnty ) 
Tried to contact HP live chat but they didnt answer it 

@CherylG wrote:

Depends on if and when the standard warranty expired. I believe you can get new warranty coverage within 30 days of original warranty expiration.

http://www8.hp.com/us/en/services/consumer/carepack-pc.html?jumpid=in_r12012_us/en/ipg/services_over...

 

Was this reply helpful? Yes No

‎10-29-2018 07:18 PM

HP Recommended

@harsh_Khatri

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.