warranty

[sudhir2211]

i bought new leptop from online store which name is amazon.in but after start it i check warranty then i see warranty expired before buying. can you help me for this.

[VikramTheGreat]

Hi @sudhir2211,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.
 

Please check this document and follow the steps to raise the warranty dispute: Click Here

Also, please refer to this link to check the warranty status

I hope this helps.
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[sudhir2211]

i did this kind request something like warranty Despute.but still nothing responds from that also.

[VikramTheGreat]

Hi @sudhir2211,

If you have already raised a warranty dispute, updating the Invoice copy will take 3 to 4 business days, excluding weekends and holidays. Hence, if you have raised a dispute, I request you to please wait, and the team will keep you updated via your email regarding the warranty update.

I hope this answers your issue.
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[sudhir2211]

I dispute warranty before 5 - 6 days still nothing response from warranty dispute.

[VikramTheGreat]

Hi @sudhir2211,

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[Smarilun]

Hi, I’m having the same issue. I followed your instructions, but the link to dispute the warranty is not visible. How can I fix this? Thank you.

[VikramTheGreat]

Hi @Smarilun,

Thank you for reaching back. Please share the original Invoice copy that should carry the Serial number of the pc, so we can send it to the relevant team to get the warranty updated.

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[Smarilun]

Hi VikramTheGreat,

Thank you, I solved the issue by contacting HP support, who called me back and sent me an email to which I replied attaching a copy of the invoice. They then updated the warranty period. Thanks anyway for your support. Have a nice day.

[VikramTheGreat]

Hi @Smarilun,

Thank you for letting me know that the support team has helped to get the warranty updated. If you need any assistance in the future, please do keep us posted.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat