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HP Recommended

i have HP 245 G7 Notebook PC.

i have been facing sudden shutdown battery draining from 3-5 days so on doing it's Diagnostics  i found out that battery is weak The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when the battery was new.    

 

 

Warranty Type: 3

  • Cycle count: 1696 / 1000
  • Manufacturer: 333-1C-3B-A
  • Serial Number: 39748 11/20/2020
  • Temperature: 34 °C
  • Current: -852 mA
  • Failure ID: REOOW
  • Terminal Voltage: 11106 mV
  • Design Voltage: 11340 mV
  • AC Power: No
  • CT Number: 6JRKK05WYEHUO4
  • Design Capacity: 41 WHr
  • Full Charge Capacity: 17 WHr (41%)
  • Remaining Capacity: 16 WHr

so what could solution? should i replace battery? and which battery should i replace with ?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

"

Warranty Type: 3

  • Cycle count: 1696 / 1000
  • Manufacturer: 333-1C-3B-A
  • Serial Number: 39748 11/20/2020
  • Temperature: 34 °C
  • Current: -852 mA
  • Failure ID: REOOW
  • Terminal Voltage: 11106 mV
  • Design Voltage: 11340 mV
  • AC Power: No
  • CT Number: 6JRKK05WYEHUO4
  • Design Capacity: 41 WHr
  • Full Charge Capacity: 17 WHr (41%)
  • Remaining Capacity: 16 WHr"

The cycle count, and the difference between design capacity and full charge capacity tell me that your four year old battery needs to be replaced with a new genuine HP laptop battery.

 

Parts source reference is the Maintenance & Service guide for your laptop model series

https://h10032.www1.hp.com/ctg/Manual/c06219878.pdf

 

See chapter 3, page 17 item 18

 

Description and HP part number

Battery (3-cell, 48 Whr, 4.212 Ahr)     L11119-855

 

Online vendor source

https://www.lapalfa.com/products/hp-l11119-855-laptop-battery

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

"

Warranty Type: 3

  • Cycle count: 1696 / 1000
  • Manufacturer: 333-1C-3B-A
  • Serial Number: 39748 11/20/2020
  • Temperature: 34 °C
  • Current: -852 mA
  • Failure ID: REOOW
  • Terminal Voltage: 11106 mV
  • Design Voltage: 11340 mV
  • AC Power: No
  • CT Number: 6JRKK05WYEHUO4
  • Design Capacity: 41 WHr
  • Full Charge Capacity: 17 WHr (41%)
  • Remaining Capacity: 16 WHr"

The cycle count, and the difference between design capacity and full charge capacity tell me that your four year old battery needs to be replaced with a new genuine HP laptop battery.

 

Parts source reference is the Maintenance & Service guide for your laptop model series

https://h10032.www1.hp.com/ctg/Manual/c06219878.pdf

 

See chapter 3, page 17 item 18

 

Description and HP part number

Battery (3-cell, 48 Whr, 4.212 Ahr)     L11119-855

 

Online vendor source

https://www.lapalfa.com/products/hp-l11119-855-laptop-battery

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.