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- HP Community
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- Notebook Hardware and Upgrade Questions
- weak battery

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09-30-2024 12:53 AM
i have HP 245 G7 Notebook PC.
i have been facing sudden shutdown battery draining from 3-5 days so on doing it's Diagnostics i found out that battery is weak The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when the battery was new.
Warranty Type: 3
- Cycle count: 1696 / 1000
- Manufacturer: 333-1C-3B-A
- Serial Number: 39748 11/20/2020
- Temperature: 34 °C
- Current: -852 mA
- Failure ID: REOOW
- Terminal Voltage: 11106 mV
- Design Voltage: 11340 mV
- AC Power: No
- CT Number: 6JRKK05WYEHUO4
- Design Capacity: 41 WHr
- Full Charge Capacity: 17 WHr (41%)
- Remaining Capacity: 16 WHr
so what could solution? should i replace battery? and which battery should i replace with ?
Solved! Go to Solution.
Accepted Solutions
09-30-2024 09:39 AM
"
Warranty Type: 3
- Cycle count: 1696 / 1000
- Manufacturer: 333-1C-3B-A
- Serial Number: 39748 11/20/2020
- Temperature: 34 °C
- Current: -852 mA
- Failure ID: REOOW
- Terminal Voltage: 11106 mV
- Design Voltage: 11340 mV
- AC Power: No
- CT Number: 6JRKK05WYEHUO4
- Design Capacity: 41 WHr
- Full Charge Capacity: 17 WHr (41%)
- Remaining Capacity: 16 WHr"
The cycle count, and the difference between design capacity and full charge capacity tell me that your four year old battery needs to be replaced with a new genuine HP laptop battery.
Parts source reference is the Maintenance & Service guide for your laptop model series
https://h10032.www1.hp.com/ctg/Manual/c06219878.pdf
See chapter 3, page 17 item 18
Description and HP part number
Battery (3-cell, 48 Whr, 4.212 Ahr) L11119-855
Online vendor source
https://www.lapalfa.com/products/hp-l11119-855-laptop-battery
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
09-30-2024 09:39 AM
"
Warranty Type: 3
- Cycle count: 1696 / 1000
- Manufacturer: 333-1C-3B-A
- Serial Number: 39748 11/20/2020
- Temperature: 34 °C
- Current: -852 mA
- Failure ID: REOOW
- Terminal Voltage: 11106 mV
- Design Voltage: 11340 mV
- AC Power: No
- CT Number: 6JRKK05WYEHUO4
- Design Capacity: 41 WHr
- Full Charge Capacity: 17 WHr (41%)
- Remaining Capacity: 16 WHr"
The cycle count, and the difference between design capacity and full charge capacity tell me that your four year old battery needs to be replaced with a new genuine HP laptop battery.
Parts source reference is the Maintenance & Service guide for your laptop model series
https://h10032.www1.hp.com/ctg/Manual/c06219878.pdf
See chapter 3, page 17 item 18
Description and HP part number
Battery (3-cell, 48 Whr, 4.212 Ahr) L11119-855
Online vendor source
https://www.lapalfa.com/products/hp-l11119-855-laptop-battery
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"