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‎08-03-2019 05:08 PM

HP Recommended
Product: HP Envy 360 I533
Operating System: Microsoft Windows 10 (64-bit)

My computer quit.  I am trying a new charger first but cannot read either on the charger, back of the computer, or in the paperwork what wattage I need to buy.  HELP.

1 REPLY 1

‎08-05-2019 09:10 PM

HP Recommended

@Noramae2,

 

Thank you for posting your query on HP Community,

 

In order to provide you with accurate information which should help you with this issue. I would need to know the product details of your notebook.

 

Please provide me the product number of your notebook? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

 

Waiting for your response!

 

Thank you 🙂

Jeet_Singh
I am an HP Employee

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