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‎08-16-2016 09:29 PM

HP Recommended
Product: Hp laptop
Operating System: Microsoft Windows 10 (32-bit)
I need help in locating the windows 10 product key for my Hp laptop I have lost the box and the disc since I have recently moved and cannot locate them I've looked under the battery pack and did not see the key code there. My son decided to factory reset my laptop.
229 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-17-2016 08:17 PM

HP Recommended
Got it, thanks so much, it worked, I used the second tool!

View solution in original post

3 people found this reply helpful
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11 REPLIES 11

‎08-16-2016 10:37 PM

HP Recommended

Hi,
 
The key is in the BIOS of your machine, please use the following tool to get it:

   http://www.belarc.com/free_download.html

When run this tool, it produces a report, scroll down to Software Management section. Windows 8, 8.1 or 10  product key is in there.

You can also use the following tool to find out:

  https://www.magicaljellybean.com/keyfinder/

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




2 people found this reply helpful
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‎08-17-2016 01:50 PM

HP Recommended
it didn't work, won't let me go as far as it saying enter your product key code, which I don't have it say it's on power cord or behind battery pack but it's not. Seriously need help
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‎08-17-2016 02:11 PM

HP Recommended

Hi,

 

Have you run one of the above TOOLS ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-17-2016 02:13 PM

HP Recommended
yes
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‎08-17-2016 02:25 PM

HP Recommended

Hi,

 

If yes, have you READ those reports ? One section from the first tool should show:

 

       w10.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-17-2016 02:47 PM

HP Recommended
I will try again didn't see report even close to this
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‎08-17-2016 07:13 PM

HP Recommended

Hi,

 

Please try the second tool

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-17-2016 08:17 PM

HP Recommended
Got it, thanks so much, it worked, I used the second tool!
3 people found this reply helpful
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‎05-14-2018 03:03 PM

HP Recommended

hello,

 

the thing didnt work please help

 

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