why can't I update to Windows 11, PC Health Check states processor not compatible but it's listed

[swimmantim]

I am trying to upgrade my HP Pavillion 360 Windows 10 laptop pc to Windows 11.  Windows update doesn't allow either.  When I ran PC Health Check it states everything is good except the processor is incompatible; however, when I look at the actual list of supported processors that Microsoft supports, it's on the list (Intel core I5-6200U).  Seems like this processor is plenty fast as it meets the dual core and up to 2.6 gig speed.  Can anyone help me determine if this processor is supported and if so, let me know how I can upgrade to Windows 11?  Thanks

[Paul_Tikkanen]

You're looking at the wrong list.

Your notebook's Intel core I5-6200U is not on Microsoft's list of W11 processors.  Misses by two generations.

Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn

If you are happy with your PC, and if you are interested in doing an in-place upgrade from W10 to W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have used several different ways to do this during the last 3 years.

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

Download the W24H2 ISO file and use that (3rd option).

Download Windows 11

You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.

7-Zip

You'll have to repeat this procedure if and when Microsoft rolls out the new W11 builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

They have been releasing new W11 builds each October so far.

Other than that, your PC will continue to get the monthly cumulative and other updates.

That's only a minor inconvenience to have continued OS support beyond October of 2025.

If things don't work right on W11, you have 10 days to easily go back to W10 as long as you don't delete the W1 upgrade files or the Windows.old folder.

How to Go Back to Windows 10 from Windows 11 (Tutorial)