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‎05-10-2026 01:09 AM

HP Recommended

 I'm wanting to upgrade the RAM from 16GB to 32GB. I currently have a 16GB stick and want to add another 16GB to the empty slot. The install would would be done at a local pc repair shop as I have no experience with hardware. Would doing this void the warranty?

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‎05-10-2026 07:14 AM

HP Recommended

This is a peer-to-peer forum.

 

We do not work for or represent HP, so we cannot respond on HP's behalf regarding the warranty terms and conditions.

 

What I recommend you do is to check the maintenance and service guide on your notebook's support page and see if the memory removal and replacement procedure is a customer-authorized procedure, or if it has to be done by an authorized HP service center.

 

For example, if you look at this service manual, there is a section for customer installs, and authorized service center installs.

 

Maintenance and Service Guide

 

Otherwise, you will have to contact HP customer service starting at the link below and ask a customer service rep if installing memory will void the warranty.

 

Official HP® Support

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‎05-10-2026 07:14 AM

HP Recommended

This is a peer-to-peer forum.

 

We do not work for or represent HP, so we cannot respond on HP's behalf regarding the warranty terms and conditions.

 

What I recommend you do is to check the maintenance and service guide on your notebook's support page and see if the memory removal and replacement procedure is a customer-authorized procedure, or if it has to be done by an authorized HP service center.

 

For example, if you look at this service manual, there is a section for customer installs, and authorized service center installs.

 

Maintenance and Service Guide

 

Otherwise, you will have to contact HP customer service starting at the link below and ask a customer service rep if installing memory will void the warranty.

 

Official HP® Support

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