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‎01-25-2020 08:06 PM

HP Recommended
Product: OMEN 17 (2019)
Operating System: Microsoft Windows 10 (64-bit)

Please i need help to solve this issue as my notebook won't detect my gpu driver even in device manager it shows Generic PnP Montior Please help its only 1 week old laptop...

1 REPLY 1

‎01-28-2020 01:15 PM

HP Recommended

@Acamkt93 To clarify, the in-built display of both All-in-one desktops and notebooks, are always mentioned as "Generic PnP Monitor" by default, that's how they are designed and that cannot be changed, what you need to look for is the "Display Adapters" instead of "Monitors", let me know what you see over there and also, update the graphics card drivers if you have any display related issues: click here to find and install the same.

 

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Riddle_Decipher
I am an HP Employee

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