wireless adapter

[wajd97]

hello  🙂

i have hp pavilion 15-p107ne and im having a problem with the wifi adpter 

i have this model ( 1x11b/g/n Wireless LAN PCI Express Half Mini Card Adapter ) and its bad with finding networks and connection .

1. is the problem from the adapter 

2. can i replace it with ( Intel Dual Band Wireless AC WiFi + Bluetooth M2 )

, thanks in advance 🙂

[Tardis40 · Accepted solution]

Hi @wajd97 ,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the WiFi and wish to change Module. I will be glad to help you.

The following pages are helpful when troubleshooting wireless connectivity issues.
Troubleshooting Your Wireless Network and Internet Connection (Windows 7)

Also, you can look at the power management for your wireless adapter:
Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

Forget the network: (Windows 7)
1. Press Start.
2. Type Manage wireless networks and click the application at the top of the start menu.
3. Right click on the network and click Remove network.
4. Confirm the warning by click OK.

Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.

Test an ethernet connection:
Self explanatory. Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas.

Test another connection:
Many people rule out their home network as an issue if another device is working on the same network. Networking is not that simple. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network.

Per page 24 of the Maintenance and Service Guide, you can install part number 710662-005 Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter.

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 

Thanks.

[wajd97]

hey , none of the solutions worked with my adapter , anyway i will choose to change the adpter , so i just want to ask you if is this model is the best modell which you told me about (  part number 710662-005 Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter )  or there is better ..? (im looking for the best modell )....THANKS 🙂